01-Module 1 Building a Bulletproof Business Case 01-01 What a Business Case is NOT 02-02 In-Depth Business Case Breakdown 03-03 The Metanarrative and Executive Summary 04-04 Using Customer Language 05-05 How to Use Your Business Case TerBrab 04-Module 4 Conclusion 02-Module 2 Example Business Case Teardowns (And Buildups)