Future London Academy – Creative Ops

Here’s What You Get:

This course is for:
Creative Directors, Creative Agencies, Project Managers, Account Managers, Founders, Producers, Delivery Teams.

• 6 hours of on-demand video lessons
• Exercises, Tools & Templates
• Language: English

This practical online course provides EVERYTHING you need for your agency’s operations from scoping to delivery.

Taught by an incredible agency expert who has worked with brands like Apple and Airbnb.

Creative Ops will help you build trust with clients and retain them for future business. Including how to manage workload, avoid burnout and keep your agency profitable.

Course Structure:

Session 0 – Introduction

Meet the curator and learn her approach to managing creative projects at scale.

Session 1 – Scaling Creative Process

Find gaps in your current process and create a shared workflow

Best practices in taxonomy, documentation and naming

Communicating new processes across organisations and clients

Session 2 – Scoping & Budgeting

How to build a realistic scope and estimate your budget

Trade-offs you should consider to meet client’s expectations

How to communicate project plan with the client and agree on the contract terms

Session 3 – Communication Plan

Identifying constraints that can impact the project in the future

Calculating resources needed at each stage

Creating an actionable plan to deliver the project on time and budget

Session 4 – Scheduling, Staffing & Workload

Adjusting project plan, based on capacity, timing and resources

How to communicate your plan internally and externally

Project templates that can reduce starting from scratch each time

Session 5 – Production

How to manage workload across projects to avoid burnout and track billable hours

Proactively diagnose concerns and scope creep

When things go wrong – how to pivot to make the plan work.